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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fs Mahoney

March 14, 2025

5  out of  5
rating by Fs Mahoney
"I recently had an unfortunate water issue in my home with some subsequent damage. I needed help from State Farm and in all ways they assisted me in figuring out my issues, my options, getting help, reviewing estimates and getting a project together to fix the damages. We worked diligently with each other and in a very professional and compassionate way they were able to assist us in our claim and obtaining the appropriate coverage. We are happy we are with State Farm."
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Jeanne Fields

March 12, 2025

5  out of  5
rating by Jeanne Fields
"Maria Quiroz-Villalobos has handled my insurance with John Ford's office since 2018. My nickname is Magic as I am a retired magician and I go by that name everywhere. Even if it is a long time since I have contact Maria she remember "Magic". She provides and the office great customer service, in fact recently called to confirm I did something on my account online and didn't take for granted that I had done that. Love my State Farm Agent staff everything about them.....very efficient"
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Dan Cazzola

March 7, 2025

5  out of  5
rating by Dan Cazzola
"Great experience with John Ford State Farm. The entire team is incredibly professional and helpful and Maria makes everything stress free. She always makes sure everything is clear and taken care of. We've had to file claims for our car and recently for the LA fires and Maria and everyone at State Farms were so fast, responsive and kind. Highly recommend."
We responded:
"We’re thankful for your feedback! Very sorry you had to experience claims from the Los Angeles Fires. We are so glad you have been able to recover. It is our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! take care Dan!!"
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Alexander

February 21, 2025

5  out of  5
rating by Alexander
"Been a member a little over a year now ever since I had to switch insurance companies since my other was too high , was doing research to see what other companies rates were and State Farm came up first and it happen to be the John Ford location. From the first time I’ve ever called to walking into the location first time I have always received etiquette service over the phone and in person. If you ever need great quotes , professional service & care John Ford State Farm is the place to go !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alma Rodriguez

February 19, 2025

5  out of  5
rating by Alma Rodriguez
"I love working with a company that is very efficient and meets all my expectations like State Farm Insurance. But above all I am very satisfied with the excellent service that Diana Ramirez- Maldonado provided me. Good job to my agent John and his team! Alma Rodriguez"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Humberto Murillo

February 18, 2025

5  out of  5
rating by Humberto Murillo
"Great Service, very knowledgeable, Diana always provides the best service she is very responsive and efficient in responding to our needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gillian Jones

February 2, 2025

5  out of  5
rating by Gillian Jones
"We have been customers of John Ford State Farm for over two decades! Life insurance, car and automobile. They have been wonderful advisors and protectors of our greatest assets. The service never wavers, there is always someone there to answer questions and give solutions and their staff, like Maria, are always the voice of calm and reason especially as insurance changes in California. So grateful to have them as our insurance providers!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dave Pearson

January 30, 2025

5  out of  5
rating by Dave Pearson
"These guys are the absolute best! : competent, timely and driven by making sure customers get what they need (Maria Q-V) . A stark contrast to some of the other insurance company reps.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gary Goodhall

January 15, 2025

5  out of  5
rating by Gary Goodhall
"Maria at the office is one of the most efficient and friendly person I have dealt with. John she needs a raise!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marlene Sears

January 9, 2025

5  out of  5
rating by Marlene Sears
"Diana has been my go to person for many years. She always takes care of our needs. She advises the best solutions and insurance for our life style. Thank you for all the great years of your service Diana. We appreciate how easy you make our lives."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maribel Maldonado

December 31, 2024

5  out of  5
rating by Maribel Maldonado
"Always a pleasure"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Mardoian

December 17, 2024

5  out of  5
rating by John Mardoian
"Maria does an excellent job taking care of the State Farm customer. Kudos 👏"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nayely Sandoval

November 1, 2024

5  out of  5
rating by Nayely Sandoval
"State Farm is lucky to have an agent like Maria Q. She has always gone above and beyond to provide exceptional service. I highly recommend her to anyone looking for knowledgeable insurance assistance. Super communicative and responsive when needed. One of the biggest things that stood out was that she reached out when I first got my policy and when I made changes to make sure I was satisfied."
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Daniel Maldonado

October 31, 2024

5  out of  5
rating by Daniel Maldonado
"Diana is amazing! Extreme attention to detail and highly knowledgeable. No question goes unanswered and any circumstance is handled professionally and with ease! Thank you for all that you do!"
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Liza Arellano

October 30, 2024

5  out of  5
rating by Liza Arellano
"Diana Ramirez is an incredible insurance representative. She has been my representative for over 15 years. She is friendly, knowledgeable, helpful, and proactive. She provides above and beyond customer service. Anytime I have questions, she follows up expeditiously on answering my questions. She knows so much about the policies that State Farm offers and has been able to assist with addressing my coverage needs for my home and multiple vehicles."
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Lilly Murillo

October 30, 2024

5  out of  5
rating by Lilly Murillo
"Thank you so much for always helping me with all question. Huge shoutout to Diana. She definitely makes me feel safe and secure. Car insurance at times can be confusing but she always simplifies my coverage and helps understand what’s best for me. Again Ty State Farm for providing me and my household with the best customer service and the best coverages"
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Anna Barrera

September 21, 2024

5  out of  5
rating by Anna Barrera
"I just want to give credit where credit is do. THANK YOU DIANA R. Thank you for always providing such exceptional services. I have been a State Farm policy holder for over 20 years, and it's because of you I continue to keep me business at State Farm. You make sure that my family and I are well protected. Thank you!"
We responded:
"Anna, thank you so much for your kind words! Diana is truly dedicated to providing exceptional service, and it's wonderful to hear that her efforts have made such a positive impact on your experience with State Farm. Your loyalty over the past 20 years means a lot to us. We're so glad to know that you and your family feel well protected!"
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Marion Wheeler

September 20, 2024

5  out of  5
rating by Marion Wheeler
"Diana has been my agent for years and every time I need help or to add something to my policy, she provides helpful information and gets things done right away. Contact Diana for all your needs and questions!! Very friendly, helpful, and knowledgeable!!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Diana has been consistently helpful and efficient with your policy needs."
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Eulalia Ortega

September 20, 2024

5  out of  5
rating by Eulalia Ortega
"I'm really happy with the service I get from state farm, specifically from Diana, She's alway available to help and answer all my questions regarding my policies. I been with state farm since 2007 and happy to be part of this office."
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that Diana has been able to assist you with all your questions and concerns. We're delighted to have had you with us since 2007 and look forward to continuing to serve you!"
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Kevin Bayer

September 20, 2024

5  out of  5
rating by Kevin Bayer
"John Ford insurance agency is by far the best insurance agency I have ever been associated with. Maria Quiroz Villalobos is the very best of the best."
We responded:
"Thank you so much for your kind words, Kevin! It's fantastic to hear that you had such a positive experience with Maria Quiroz Villalobos. Your feedback means a lot to us and motivates our team to keep providing excellent service!"
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Maria Aguirre

September 18, 2024

5  out of  5
rating by Maria Aguirre
"Con este oficina me siento segura. María es bien atenta y servicial está ai para ayudarme. Todos en la oficina son muy amables."
We responded:
"¡Gracias por la maravillosa revisión! ¡Es un placer poder ayudarlo con cualquiera de sus necesidades de seguro y esperamos brindarle la atención al cliente que se merece! Thank you for the wonderful review! It is our pleasure to be able to assist you with any of your insurance needs and we look forward to providing you with the customer care that you deserve!"
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Shawna Dungey

August 20, 2024

5  out of  5
rating by Shawna Dungey
"Diana is a pleasure to work with, I have reached out with questions and she is always responsive, helpful and kind!! Diana gave me a quote to add a new vehicle in minutes, I truly appreciate her excellent customer service 👏🏼"
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Juan Castillo

August 20, 2024

5  out of  5
rating by Juan Castillo
"Maria was excellent, my person of trust keep up the good work!!!!"
We responded:
"Thank you so much for your kind words, Juan! It's wonderful to hear that Maria has earned your trust and provided excellent service. We appreciate your support and look forward to continuing to serve you!"
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Oscar Villalobos

August 20, 2024

5  out of  5
rating by Oscar Villalobos
"I always have the best customer service with Maria and her coworkers. Always helpful and understands my needs. I truly recommend them."
We responded:
"Thank you so much for your kind words, Oscar! It's wonderful to hear that Maria and the team have been helpful and understanding of your needs. Your recommendation means a lot to us!"
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William Lister

July 11, 2024

5  out of  5
rating by William Lister
"I contacted John’ Fords office yesterday to discuss changes in my auto, homeowners and umbrella policies. I’ve been a State Farm customer for over 50 years and Maria, a member of John’s team helped me with the changes. She discussed the impact of the changes in terms of protection and cost and did so in detail. It was a great experience and reminded me once again of the value of having a good agent and staff to help navigate these complex and important decisions."
We responded:
"Thank you for sharing your positive experience with Maria at John Ford's office! We're thrilled to hear that she provided you with detailed information and guidance on your policies. We appreciate your loyalty as a State Farm customer for over 50 years. Thank you for choosing us to help navigate your insurance needs."